Term and Conditions

Welcome to Dream Home Shop (“us”, “we”, or “our”) at ushome-furniture.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who are purchasing furniture for personal residential use. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on our site, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Descriptions

We specialize in premium home furniture including:

• Bakers’ Racks & Pantry Cabinets
• Bar Furniture & Bar Carts
• Bedroom Furniture & Beds
• Dining Room Sets & Collections
• Bookshelves & Bookcases
• And other home furnishings as listed on our site

We make every effort to display products accurately, but colors may vary due to monitor settings. Product dimensions and weights are approximate.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and that you’re authorized to use the payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Options

We ship globally except to certain Asian regions and remote areas. Options include:

Order processing takes 1-2 business days. Delivery times are estimates, not guarantees.

4.2 International Orders

International customers may be responsible for customs fees, duties, or taxes. These are not included in our prices or shipping costs.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition (unused, unassembled, with all packaging). Exceptions include:

• Beds and mattresses (unless defective)
• Bunk Beds & Loft Beds (unless defective)
• Custom or special order items
• Items marked “Final Sale”

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Include order number, item details, and reason
3. Wait for return instructions (response within 2 business days)
4. Ship item back using specified carrier (customer pays return shipping unless defective)

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate, current, and complete information during account creation and checkout.

6.2 Compliance with Laws

You agree to comply with all applicable laws regarding your use of our site and purchase of products.

6.3 Account Security

You’re responsible for maintaining the confidentiality of your account credentials and all activities under your account.

7. Limitation of Liability

Dream Home Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by the laws of the State of Texas, USA, without regard to conflict of law principles.

9. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms:

Dream Home Shop
173 Todds Lane
San Antonio, TX 78225
USA
Email: [email protected]
Hours: Monday-Friday, 9am-5pm CST

Thank you for choosing Dream Home Shop – where your dream home begins with quality furniture!