At Dream Home Shop, we understand that your excitement begins the moment you order that perfect piece of furniture. That’s why we’ve designed a delivery process that’s as thoughtful as our furniture collections ā€“ reliable, transparent, and tailored to your needs.

Our Shipping Promise

Whether you’re a young professional furnishing your first apartment, a parent creating magical spaces for your children, or a design enthusiast curating your perfect gathering spot, we promise to deliver your carefully selected pieces with care and efficiency.

Shipping Options Designed for You

1. Standard Shipping: Fast & Trackable

For those who can’t wait to transform their space:

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Cost: $12.95 flat rate
  • Best for: Time-sensitive orders, smaller items, and customers who want full tracking

2. Free Shipping: Budget-Friendly Delivery

Our most popular option for larger orders:

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Cost: FREE for orders over $50
  • Best for: Complete room sets, furniture collections, and budget-conscious shoppers

What to Expect After You Order

Our streamlined process ensures your furniture arrives as smoothly as possible:

  1. Order Processing (1-2 days): Our team carefully prepares your items for shipment
  2. Dispatch Notification: You’ll receive tracking information when your order ships
  3. In Transit: Your furniture is on its way to your home
  4. Delivery Day: Our carriers will contact you to schedule the perfect delivery time

Global Reach with Local Care

While we ship worldwide (excluding some Asian and remote regions), we maintain our family-business values in every delivery. Each piece is packed with the same care we’d want for our own homes.

Our Hassle-Free Return Policy

Not completely satisfied? We offer a 15-day return policy from delivery date. Simply contact our customer care team at [email protected] to initiate your return.

Questions About Your Delivery?

Our friendly customer service team is always happy to help with any shipping inquiries. Reach us at [email protected] or visit our website for more information.

Thank you for trusting Dream Home Shop to deliver not just furniture, but the pieces that will make your house a home.

The Dream Home Shop Team
173 Todds Lane, San Antonio, TX 78225